Call us 0333 370 4333
03/07/24

Navigating a Traffic Commissioner Public Inquiry

Navigating a Traffic Commissioner Public Inquiry
Share

Traffic Commissioners are independent regulators responsible for regulating and licensing operators of heavy goods vehicles (HGVs), public service vehicles (PSVs) and bus services. They ensure that these operators and their drivers comply with the required safety and operating standards.

When any issue of concern arises, for example where there maybe breaches of compliance, a Traffic Commissioner may call a Public Inquiry to determine whether the operator or driver should be allowed to continue operating.

Mohammed Ahmed of KANGS briefly outlines the nature and procedure of a Public Inquiry.

Potential Reasons for a Traffic Commissioner Public Inquiry

Amongst the reasons why an Inquiry may have been convened are:

  • belief that an operator licence is not been operated in an appropriate manner,
  • an application for an operator’s license has been submitted which has created cause for concern,
  • an existing operation has attracted complaints from local residents,
  • a driver’s conduct may be unsatisfactory,
  • poor vehicle maintenance is suspected.

Summoned to a Public Inquiry: What you need to know

Preliminary

A letter, often known as a ‘Calling in Letter’ will be sent by the Office of the Traffic Commissioner:

  • detailing the time, date and location of the Public Inquiry,
  • setting out brief details of the issues of concern to the Traffic Commissioner (a full brief containing all relevant information will be provided separately).
  • containing Case Management Directions dealing with, amongst other things, proposed attendees and evidential service requirements.

Appeal

The decision of the Traffic Commissioner can be appealed to the Administrative Appeal Chamber (Transport) of the Upper Tribunal.

The Decision Letter, provided by the Office of the Traffic Commissioner, will outline the procedure for filing an appeal.

How We Can Help You

Any concerns raised by the Office of the Traffic Commissioner, whether in a ‘calling in letter’ or otherwise will be the cause of considerable concern, given the severe consequences which would arise from any form of disqualification or restriction.

Therefore, it is vital that you immediately seek experienced legal advice and guidance should such possibility arise.

The Team at KANGS has considerable experience in supporting clients who face challenges with the Traffic Commissioner. We also specialise in reviewing current operating systems and providing recommendations for any necessary changes which ensure compliance with the relevant Regulations in advance of a Public Inquiry.

Should you wish to discuss your matter further, please contact our team through any of the following:

We welcome enquiries by:

Tel:       0333 370 4333

Email: info@kangssolicitors.co.uk

We provide initial no obligation discussion at our three offices in London, Birmingham, and Manchester. Alternatively, discussions can be held through video conferencing or telephone.

Hamraj Kang

Hamraj Kang
Senior Partner

Email Phone Mobile
Mohammed Ahmed

Mohammed Ahmed
Associate

Email Phone

Top ranked by leading legal directories Chambers UK and the Legal 500.

Regulatory, Trading Standards
We regularly receive enquiries about the scope of Trading Standards enforcement powers, including if they can close a business, impose penalties for offences, whether their officers can enter business premises, and how the Trading Standards investigation process operates. There are a number of Acts and Regulations which provide extensive protection to consumers in the UK […]
18/05/26
FCA Investigations, Regulatory
The key consumer protection provisions of Digital Markets, Competition and Consumers Act 2024 (the ‘Act’), came into force on 6th April 2025, and it affects those selling goods, services or digital content to consumers. The Act focuses upon three main areas being the regulation of digital markets, the wider promotion of competition, and consumer protection […]
13/05/26
Environmental Health, Food Safety, Regulatory
Environmental Health Officers will often visit food business premises either following a complaint which has been received or by way of a routine inspection. Where any matters of concern are discovered, it is usually the case that a Hygiene Improvement Notice will be served setting out the unsatisfactory issues which require remedy. If it is […]
05/05/26

Get in touch

Need legal assistance? Contact our experienced team for prompt and professional support.
Your privacy is important to us and all details you share will be kept confidential. Please note do not accept legal aid instructions.
Old map of Birmingham
0333 370 4333